Privacy Policy for Outback Savoury
At Outback Savoury, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, book our culinary tours, bush tucker experiences, cooking classes, or any other gastronomic adventures.
Information We Collect
We collect various types of information from our users to provide and improve our services.
- Personal Information: This includes information you provide directly to us when you book a tour, register for an event, subscribe to our newsletter, or contact us. This may include your name, email address, postal address, phone number, payment information (processed securely by third-party payment processors), dietary requirements, and any other details relevant to your booking or inquiry.
- Usage Data: We automatically collect information about how you access and use our online platform. This may include your IP address, browser type, operating system, pages visited, time spent on pages, referring website, and other diagnostic data. This helps us understand user behaviour and improve the site's usability.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our culinary tour services, including processing bookings and managing your participation in events.
- To notify you about changes to our services or any updates related to your bookings.
- To provide customer support and respond to your inquiries.
- To improve our online platform, products, and services, including developing new bush tucker experiences and regional food safaris.
- To monitor the usage of our site for analytical purposes and to detect, prevent, and address technical issues.
- To send you marketing and promotional communications about our food and wine festivals, cooking classes, and other bespoke gastronomic adventures that may be of interest to you, based on your preferences. You can opt out of these communications at any time.
- To comply with legal obligations and protect our legal rights.
Disclosure of Your Information
We may share your personal information with third parties in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our services, provide services on our behalf (e.g., payment processing, IT support, marketing assistance), or assist us in analysing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: If Outback Savoury is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your personal information in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of Outback Savoury, prevent or investigate possible wrongdoing in connection with our services, protect the personal safety of users of the service or the public, or protect against legal liability.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including personal data, to Australia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. Please contact us if you wish to exercise any of these rights.
Security of Your Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Links to Other Sites
Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. By continuing to use our site after any changes, you are acknowledging and accepting the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Outback Savoury
75 Flinders Lane, Floor 3
Melbourne, VIC, 3000
Australia